SG88 Privacy Policy

SG88 (accessible at sg88.uk) is committed to protecting the personal information of every player who registers and uses our platform. This Privacy Policy applies to all data collected through your use of SG88, whether you're browsing our site, creating an account, making deposits, placing bets, or contacting our support team.

By registering for an SG88 account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you have any questions about how your data is handled, you can reach us at [email protected].

When you register and use SG88, we collect several types of personal information. This is necessary to verify your identity, process transactions, deliver the platform's services, and comply with applicable obligations.

We only collect information that is necessary for the purposes listed above. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or health information unless required by law and with your explicit consent.

SG88 uses the information we collect for the following purposes:

• Account management: To create, verify, and maintain your SG88 account, including processing KYC requirements and sending OTP verification codes.
• Transaction processing: To handle deposits and withdrawals in Philippine Peso (PHP) through your chosen payment channel.
• Platform delivery: To provide access to sports betting, slots, live casino, fish games, and other features available on SG88.
• Security and fraud prevention: To detect, investigate, and prevent unauthorised access, fraudulent activity, and policy violations.
• Customer support: To respond to your queries, resolve disputes, and improve our support service.
• Responsible gaming: To monitor activity patterns and reach out if we identify signs of problem gambling behaviour.
• Platform improvement: To analyse usage data and improve the overall experience on SG88.
• Legal compliance: To fulfil obligations under applicable laws and respond to lawful requests from authorities.

SG88 does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

• Payment processors: Your financial details are shared with verified payment service providers solely to process your PHP deposits and withdrawals. These providers operate under their own data protection obligations.
• Identity verification services: To fulfil KYC requirements, identity documents may be passed to a trusted third-party verification provider.
• Platform and technology providers: Service providers who help operate and maintain SG88's infrastructure may have access to certain data under strict confidentiality agreements.
• Legal and regulatory authorities: We may disclose information when required by law, court order, or when we reasonably believe disclosure is necessary to protect rights or prevent illegal activity.

SG88 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our operational and legal obligations.

Specifically:

• Account and identity records are retained for the duration of your account and for a minimum period after closure to satisfy record-keeping requirements.
• Transaction records are kept for an extended period in line with standard financial record-keeping practices.
• Support communications are stored for a reasonable period to help resolve any future disputes.
• Technical logs used for security monitoring are retained on a rolling basis and deleted when no longer necessary.

When data is no longer required and there is no legal basis to retain it, SG88 will securely delete or anonymise it.

Protecting your data is a core part of how SG88 operates. We use a combination of technical and organisational measures to keep your information secure:

• SSL encryption: All data transmitted between your device and SG88 is protected by SSL/TLS encryption, making it unreadable to third parties in transit.
• OTP verification: Sensitive account actions — including login from new devices and withdrawal requests — are protected by one-time password (OTP) verification sent to your registered mobile number or email.
• Access controls: Internal access to player data is restricted to authorised personnel only, on a need-to-know basis.
• Fraud monitoring: SG88 continuously monitors account activity for irregular patterns that may indicate unauthorised access or fraudulent behaviour.
• Secure infrastructure: Our platform is hosted on secure servers with industry-standard protection against unauthorised access and data breaches.

SG88 uses cookies and similar tracking technologies to improve your experience on the platform and to help us understand how the site is used. Cookies are small text files stored on your device when you visit sg88.uk.

We use the following types of cookies:

• Essential cookies: Required for the platform to function, including maintaining your login session and remembering your language preferences.
• Analytics cookies: Help us understand which pages are visited most, how users navigate SG88, and where technical issues occur. This data is aggregated and not linked to individual identities.
• Security cookies: Used to detect fraudulent activity and protect account sessions from hijacking.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of SG88, including staying logged in.

As an SG88 player, you have rights over your personal data. These include:

• Access: You can request a copy of the personal data SG88 holds about you.
• Correction: If any of your information is inaccurate or outdated, you can ask us to update it. You can also update basic profile details directly from your account settings.
• Deletion: You can request deletion of your personal data. Note that we may need to retain certain information for legal or operational reasons even after your account is closed.
• Restriction: In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Objection: You can object to how we process your data where our use is based on legitimate interests.
• Portability: Where technically feasible, you can request a structured copy of your data for transfer to another service.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing any data request.

SG88 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you are not permitted to register, deposit, or play on SG88.

If SG88 discovers that personal data has been collected from a person under 21, the account will be immediately suspended and the data will be deleted or anonymised as soon as practicable. Any funds held in such an account will be handled in accordance with our Terms and Conditions.

If you believe a minor has accessed SG88, please notify us immediately at [email protected] so we can investigate and act accordingly.

SG88 may revise this Privacy Policy from time to time to reflect changes in our platform, practices, or applicable legal requirements. When changes are made, we will update the date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of SG88 after updates have been published means you accept the revised Privacy Policy. If a change significantly affects how we handle your data, we will notify you through your registered contact details where reasonably practicable.

If you have any questions, concerns, or requests related to this Privacy Policy or how SG88 handles your personal data, please get in touch with our support team: